About us.
Registered in 2009, GLICO Security has established a reputation as an assured provider of manned security, providing its clients with professionalism, peace of mind, and best practices. At GLICO Security, we understand the needs of our ever-changing environment and will provide you with a friendly security package to suit your security needs. Our main services include manned guarding, keyholding, and response. These include mobile security patrol services at no extra cost. Not many security organizations can boast of 100% client satisfaction, but at GLICO Security we maintain a quality of service that places our clients' interests at the heart of operations. What did we do to help us keep our promise?
GLICO Security is committed to the attainment of the ISO 9001:2015 Quality Management System (QMS) and is working with the requirements of the Security Industry Authority Approved Contractor Scheme (SIA-ACS). Building on these experiences, the company’s current focus is to ensure individuals employed in the security environment are not only trained to the required standard of the industry but also ensures that staff employed by individuals, organisations or firms collectively benefit from the required standards.
GLICO UK is a member of the Professional Bodyguard Association, showing its commitment to professional application, high-quality service, and compliance with the latest regulatory requirements in the security and training environment, guaranteeing unparalleled professional service.
The company ensured that staff are trained to the Security Industry Authority Requirements and hold valid SIA license badges. Most importantly ensured all staff were screened by BS7858 (security screening of individuals employed in a security environment) standard.
At GLICO security, we have built an outstanding record of protection success by recognizing that every situation is different and customizing our responses using our vast resources. These narratives were embedded in our mission statement and our strength. Our “mission” therefore is to protect our client's property, premises, and employees against criminal activity by providing a quality service, delivered by quality security professionals. Our strength is the knowledge and experience we have. These include the strong management processes managed by a dedicated close protection manager, with over 10 years of security experience.
To ensure we are on point with our clients, we have quality objectives statements and check mechanisms in place which were created to:
Survey our clients 3 times per year to identify areas where we can improve the quality of our service.
We respond to all complaints within 1 day of receipt, investigate and resolve them to the satisfaction of the complainant within 5 days
We have created a check mechanisms model that can identify security risks or opportunities for improvement. This mechanism helps us to reshape weaknesses affecting the company's Quality Management System ( QMS) and its process performance and then take appropriate actions to address them. If we have gotten it wrong, we will admit our mistakes. We learn from it and make our service even better. These were what set us apart from our competitors.